Plain-language policies.

Business name & services

Kabinetz provides cabinet shop software for cabinet design, job and room planning, cabinet construction, cutlists, production documents, sheet nesting, and CNC fabrication output. The current Windows beta can be downloaded and used without making a support payment.

Customer service

For product questions, setup help, payment questions, bugs, refunds, or disputes, email support@getkabinetz.com or visit Kabinetz customer service. The in-app Denali messenger is also available when technical context from Kabinetz would help.

Beta support payments

The current beta may offer optional one-time support payments of $10, $25, or $100 USD. These payments support continued development of software that is already available. They are not charitable or tax-deductible donations, do not buy the software or a subscription, and do not unlock features, services, manufacturing output, or special treatment.

There are currently no recurring charges. Future commercial subscriptions or per-job plans are not part of this beta support-payment offer and will have separate prices and terms before they become available.

Payment processing & security

Stripe processes support payments through Stripe-hosted checkout over HTTPS. Kabinetz does not receive or store your full payment-card number. The payment methods available to you are displayed by Stripe at checkout.

Refund & dispute policy

If a support payment was made by mistake or you change your mind, contact customer service within 30 calendar days of the charge and include the date, amount, and Stripe receipt or payment reference. Kabinetz will refund the payment to the original payment method. Your bank or card issuer controls when the credit appears. Requests after 30 days are reviewed case by case unless applicable law requires otherwise.

If you do not recognize a charge, contact customer service promptly so it can be investigated. This policy does not limit rights provided by your bank, card issuer, or applicable law.

Cancellation policy

There are no recurring beta support subscriptions to cancel. You may leave Stripe Checkout before confirming payment. After a one-time payment is completed, use the refund process above.

Delivery & return policy

Kabinetz does not sell or ship physical goods through beta support payments, so there is nothing to deliver or return. The Windows beta download is provided separately from support payments.

Promotion terms

There are currently no promotions, sweepstakes, discounts, rewards, trials, or promised benefits attached to beta support payments. If Kabinetz offers a promotion later, its eligibility, duration, benefit, and other terms will be displayed with that offer.

Legal & export restrictions

Kabinetz may be used only where lawful. You may not download, export, re-export, or use the software in violation of United States export-control or sanctions laws, including by or for a prohibited person or prohibited destination. Users are responsible for complying with laws that apply to their location and work.

Beta software & fabrication safety

Kabinetz is beta software and may contain defects. Cabinet designs, dimensions, cutlists, nesting, toolpaths, and machine output must be independently checked by a qualified user before material is cut or machinery is operated. Simulate and air-cut CNC output, follow machine and tooling manufacturers' instructions, and use appropriate guards and safety practices.

Privacy policy

Local work. Cabinet jobs and shop settings remain on the user's device unless the user deliberately enables a cloud feature or chooses to send information to customer service.

Website use. The site and its hosting providers may process ordinary request data needed to operate and protect the service, such as IP address, browser type, requested page, timestamps, and security logs.

Support. Customer-service messages contain what the sender chooses to provide and may include limited technical context needed to diagnose an issue. Support records are used to answer the request, investigate problems, prevent abuse, and maintain an appropriate business record.

Payments and linked services. Stripe handles payment-card details under its own privacy practices. GitHub handles beta downloads and public issue-board activity under its own terms. Kabinetz receives only the transaction, contact, and technical information those services make available for the requested function.

Choices and questions. Do not send secrets or full card numbers through customer service. To ask what information Kabinetz has about a support interaction or to request an appropriate correction or deletion, email support@getkabinetz.com. Some records may be retained when reasonably needed for security, disputes, accounting, or legal obligations.